YOU MUST obtain a Return Goods Authorization Number (RGA#) from us so that the credit for the merchandise and any refund can be properly processed. Important: Orders returned without authorization will NOT be processed for credit or refunds. In most cases, you will be responsible for the cost of shipping the item back to us. The postal carrier will have either a master key that opens all the boxes, or will be able to access all of the boxes at once by opening up the entire front or back of the cluster box. We will refund your order total, less our cost of shipping the item to you. We offer a 30-day return period from the date of shipment. Most companies can provide an estimated delivery date. We encourage you to track your package online or on the phone with the carrier. Included in your email will be a tracking number for your shipment. When your order ships, we will notify you via email. Small and medium-sized parcels will usually ship FedEx or UPS Ground, while large commercial items will ship via common freight carriers such as YRC, XPO Logistics, etc.Įvery product on our site has been carefully selected to ship by a particular shipping method in order to provide you with an optimal delivery experience. Thank you for your order! We will ship your order using the fastest, safest, and most reliable method possible. Ships via Freight Carrier - Scheduled Delivery For AK or HI delivery, please contact us for a shipping quote. Ships to the 48 contiguous United States. Learn more about our Estimated Lead Times Why? Because you are placing a new order to be sent to the same manufacturer for processing. If you purchase a locker from us and decide to cancel because a competitor lists a "faster" lead time on their site, you may be delaying the time it will take to receive your lockers.The majority of online retailers who sell Salsbury Lockers ship directly from the manufacturer warehouse, just as we do.The manufacturer ships using their chosen freight carrier depending on the products ordered and the delivery location.This lock is not available to developers and builders to pre-install. The freight carrier will call the number you list on the shipping address a day before delivery to schedule a delivery appointment with you. The Postal Service furnishes its own master access lock so that carriers have access to deliver the mail.This means that the transit times for these will usually be 5 to 7 business days.Ī few things to note about purchasing a locker or similar large, commercial-grade product: Since Lockers are large items, they often ship via freight carriers. Once processed, the order usually ships in the time-frame listed on the product page. When you order a locker from us, we process the order with the manufacturer within 1 business day. How long will it take to receive my locker products?
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